Frequently Asked Questions
Everything you need to know about shopping for TCU Horned Frogs gear and textbooks.
How long will it take for my TCU gear to arrive?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout for those who need their Horned Frogs apparel sooner.
What is your return policy for textbooks?
Textbooks can be returned for a full refund within the first week of classes, provided they are in their original condition. A valid receipt or packing slip is required for all returns.
Can I pick up my online order at the campus bookstore?
Yes, we offer a free 'In-Store Pickup' option. You will receive an email notification as soon as your order is processed and ready for collection at our campus location.
Are the products sold online officially licensed by Texas Christian University?
Absolutely. All apparel, gifts, and accessories sold through our store are officially licensed, ensuring a portion of every purchase supports the university.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, and Discover), Apple Pay, and for eligible students, campus financial aid or book vouchers.
How do I determine the correct size for apparel?
Each product page includes a detailed size guide. Most of our collegiate apparel follows standard US unisex sizing unless specified as 'Women's Fit' or 'Youth'.